Privacy Policy

Last updated: September 20, 2026

Wicked Threads respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit or purchase from our online store.

1. Who we are

Wicked Threads operates this online store. Contact: support@wickedthreads.com.

2. Information we collect

Depending on how you use our store, we may collect identification and contact information, billing and shipping information, order and transaction information, account information, customer-service communications, device and usage information, and cookie or similar technology information.

3. Why we use your information

We use personal information to process and deliver orders, take payment, provide customer support, prevent fraud and abuse, maintain and secure the store, comply with legal obligations, and, where permitted and where you have the required choice or consent, send marketing or measure advertising and site performance.

4. Legal bases for EEA/UK customers

For customers in the European Economic Area, processing may rely on performance of a contract, legal obligation, legitimate interests, or consent, depending on the purpose. Where consent is required, it is requested separately and may be withdrawn at any time.

5. Sharing information

We may share information with service providers needed to operate the store, such as Shopify, payment processors, shipping and logistics providers, customer-support providers, fraud-prevention providers, analytics or advertising providers where enabled, and suppliers or fulfillment partners where necessary to fulfill an order.

6. International transfers

Some service providers may process information outside your country or the European Economic Area. Where EU data is transferred outside the EEA, we use a legally recognized transfer mechanism where required.

7. Retention

We retain personal information only for as long as reasonably necessary for the purposes described above, including legal, accounting, tax, fraud-prevention, and dispute-resolution requirements.

8. Your rights in Europe

Subject to applicable law, EEA customers may have rights of access, rectification, erasure, restriction, objection, portability, and withdrawal of consent. You may contact us at support@wickedthreads.com. You may also contact your local data-protection authority, including the CNIL in France.

9. U.S. privacy rights

U.S. privacy rights vary by state. Where a state privacy law applies to Wicked Threads, we provide the rights and disclosures required by that law. For California residents, rights under the California Consumer Privacy Act, as amended, apply where Wicked Threads is subject to the law. Requests may be made through support@wickedthreads.com.

10. Children

We do not knowingly collect personal information from children in violation of applicable law.

11. Security

We use reasonable administrative, technical, and organizational safeguards appropriate to the nature of the information and the risks involved.

12. Changes

We may update this Privacy Policy when our practices or legal requirements change.

13. Contact

Privacy questions and requests: support@wickedthreads.com.